There’s a great story over at Pete Ashton’s blog about how his post on the use of street advertising by the Birmingham Rep got a response from the senior staff involved (of both the Rep and the advertising company) and resulted in a solution, an apology and even a donation to charity.
Now the title of this blog post is more to bait comment than suggest that the defacing of a work of art isn’t a ‘real’ issue but I think it might be less of an issue than the systematic decay of the streets where my Mom lives in Alum Rock. I did three things to try to get some movement on this. I wrote to the local councillors for the constituency, I made a request through fixmystreet.com and I blogged about it. The letter got a response to say it was being looked at, the fixmystreet.com request got acknowledged by firstname.lastname@example.org very quickly but with no progress two months later and the blog post got a single comment.
So what’s going on here? How do I work the web in such a way that produces the kind of swift action we saw over the Rep’s adverts?