Links for December 22nd through December 24th
Some links for you:
- Your last chance to win a £10,000 business grant - Blog - BT Tradespace - Anyone fancy having a bash at winning £10k from BT Tradespace. Entries before end of the year. By the way I'd be interested to know if anyone makes use of Tradespace
- IBM - Trinity Mirror gets fitter and acts smarter for growth in a tough publishing environment (12/17/2008) - IBM case study on how they transformed the Post and Mail's newsroom
- The Platform4 blog - Welcome to Platform 4 - "Welcome to Platform 4, Channel 4’s group-blog about all things new media and digital. This blog’s here to do two essential things: to give out information about digital developments here at C4, and to hear what people think about them."
- French set out blueprint for downturn - Lord Carter - Times Online - Bit late in picking this one up but Lord Carter sets out his vision of plumbers and poet taking Britain out of recession and into a digital age - or soemthing like that.
Links for December 19th through December 22nd
Some links for you:
- List and status of UK Local Council Twitters « Local Gov Engagement Online Research - A list of UK councils that are using Twitter in some for or other. Includes Birmingham's transport dept.: http://twitter.com/bcctransport
- Digital TV changeover: The disaster everyone's ignoring - MarketWatch - This is US TV, not UK but given that they're ahead of us on the switchover some of the coverage makes for interesting reading. This fits into the scaremongering category: "the end result of all this will be an onslaught of customer-service problems like nothing we've seen in decades."
- Birmingham Public Library: Rick Bragg Named 2009 Harper Lee Award Recipient - Just to note that over in the 'other' Birmingham they have a library that blogs. It's on blogger and it's a standard template but it absolutely does the job. It's a nice mix of info you need to know (early closing notices or suchlike) and more general stuff like this about literature.
Bourn(e)ville’s Heart of Darkness
One of the fiercest critics of this blog (you know who you are) reckons I don’t talk enough about the issues that concern real people. So in order to address this I’ve taken up their suggestion to discuss the worrying issue of recent changes made to Cadbury’s Heroes.

It started when, having opened the Heroes well before the designated Christmas start date (no more than 7 days before the 25th) we were struck by the absence of Crunchies and the introduction of dark chocolate (minature Bournvilles) and chocolate eclairs. The Guardian have already blogged about this and it is indeed a scandal. We’ve even had to top up the Heroes with some Celebrations (that’s right, a collection of chocolates has its own page on wikipedia - exactly what we thought the internet would be usefully used for).
But in my eyes it’s not half as big a scandal as The Granuiad contributing in said post to the contiual misspelling of Bourn(e)ville. Why do they think an extra ‘e’ belongs in the middle of that word?
Let’s get this straight. Bourneville is a place in Ohio, USA, not Birmingham.
Links for December 14th through December 16th
Some links for you:
- YouTube - c: cubed 08 justbproductions - Here are the videos from the C:cubed event at The Public earlier in December. The event was about 4IP and the Arts Council's Digital Development Fund.
- The success of market failure? - Economic downturn - Articles - News, views and events - NESTA - "if markets are prone to system-wide breakdowns, market failure thinking needs to be radically overhauled. Government action is not just about fixing temporary malfunctions in an otherwise smooth running machine; it is about continually designing and redesigning the machine itself."
- The year that was…2008 | Screen WM - Screen WM's chief exec Suzie Norton looks back on what Screen WM acheived in 2008
- 4iP | What happens when I press ‘submit’? 4iP Commissions - Useful post that explains how 4IP projects are put through the system.
- The Ultimate Social Media Etiquette Handbook: The Most Egregious Sins on Social Media Sites, Exposed » techipedia | tamar weinberg - Useful list of things not to do on various social media networks. Although generally I hate articles that begin: "Social media mimics real relationships". Social media relationships ARE real relationships.
- Is Cloud Computing the Future of Music? | New Music Strategies - Nice post from Dubber on the perils of predicting the future.
- Neighbourhoods: Against the digital divide industry: of champions and charters - "What would a digitally inclusive society look like? We won't get near answering that until we look up from the debates about fibre and twitter and champions, and engage in a mature and meaningful way with people who experience exclusion."
Writing about worms & business
I’ll avoid cross-posting in future but my first posting at the Digital Birmingham blog is about a useful example of how social media can be used by small businesses:
I’m always looking for examples of how social media can support small businesses. I’ve raised the question before using the local builder as an example. Why on earth would the bloke who knocked a hole in my wall have a reason to use any kind of social media tool?
Well I found a partial answer to that in a video from Herefordshire firm, Wiggly Wigglers (amongst other things they sell worms for composting). Founder Heather Gorringe explains how a shift to social media over tradititional media helped cut her advertising costs without cutting her customer base.
What’s clear is that Heather knows her customer extremely well: “we sell stuff that gardeners may not know they want”. Of course Heather’s firm have had an e-commerce presence for quite a while but they’ve embraced social media in a big way.
She has a blog, a facebook group, uses podcasts and is all over Youtube. I can’t help wonder why Wiggly Wigglers aren’t on twitter (there’s certainly plently of chat about them). Social Media is ideal for building a community around your products, for ensuring customers value the advice you give them and the knowledge-sharing that comes from connecting to each other. Increasing value-added rather than cutting prices sounds like a good strategy in an economic downturn. Previously Wiggly Wigglers had bought in customer lists, now in effect they create their own customer lists for free through word-of-mouth on social media.
For her efforts Heather has won a global award for Small Business Excellence - that’s right, a worm seller from Hereford beat off international competition. Well done to her. We need more local and regional social media champions from the wider business community. Here in Birmingham I think we’re certainly adept at knowing how to make a buck by playing the local card - but maybe we could take tip or two from a rural worm-grower about how to build a global community who care enough to come back again and again.
Links for December 11th through December 13th
Some links for you:
- The Interactive Cultures Blog : interactivecultures - Research team at the School of Media at Birmingham City University start to blog: "The spine of these blog posts will be reports from our largest project: the AHRC Knowledge Transfer Fellowship in New Strategies for Radio and Music Organisations. We’ll be sharing details of our progress supporting some of the 29 organisations we are working with. You may well find that the new initiatives they are developing will be directly useful to work you are carrying out."
- Ethnicity and social class: most influential factors in West Midlands’ cultural participation « Observations - From a while back but was reminded of it in a meeting ealier this week: "Overall, ethnicity proved to be the best predictor of non-participation in cultural activities amongst residents. When compared with their white co-respondents, both Asian and Black respondents were found to be over 1.5 times more likely to be non-participants in activities including trips to arts or cultural venues, country parks and leisure and sport centres."
- Use Facebook, Podcasts and Blogging for your Small Business - Video about how a small business owner shifted from traditional ads to social media to flog worms to an unsuspecting public.
- Digital Birmingham - Blog - Next Generation Access - "Well, if we’ve been willing to build transport infrastructure like this before then shouldn’t we be thinking about using government money to build out a nationwide fibre optic network?"
- Nottingham - World Design Capital 2012? « Digital Consultant: Creative + Digital Dialogues - Susi O'Neill's take on Nottingham's pitch to be World Design Capital. Along the way she's got interesting things to say about Birmingham, funding, Bristol and accountability. A really useful read.
Big City Plan - Digital Question Found!

It is confusing I know but the Big City Plan Consultation does indeed allow you to answer a question about digital connectivity. There seemed to be some concern that it didn’t but there it is, tucked away at the end of section 4 of the ‘Big City Plan Work in Progress’. If you click under 4.11 Street Design you’ll find it (yes I know that don’t make sense) The question is number CON 13:
How can Birmingham provide a digital infrastructure to enable new and existing businesses to have a competitive advantage, globally and locally? Can a ‘Virtual Birmingham’ improve people’s understanding and appreciation of the city centre, increase opportunities for the visitor economy and attract global business interests to trade with or invest in the city centre and enable the city to achieve its ‘Connected City’ aspirations both locally and internationally?
How should Birmingham ensure that the development of new households within the city centre have a digital infrastructure that supports family living across all generations and supports the flexible lifestyle requirements of 21st century living?
Addendum: On the leaflet section of the consultation there’s a shorter question (no.25) about Digital (scroll to bottom of link):
How can Birmingham provide a digital infrastructure to enable new and existing businesses to have a competitive advantage, globally and locally?
Obviously, go answer it there rather than here.
(pic found at Dave & Bry)
Big City Plan Consultation - my two penn’orth
Birmingham’s Big City Plan has gone live with its consultation process. After initially getting frustrated with the site this morning (had other stuff I was meant to be doing anyway, you know, work stuff) I’ve given it another go and immediately found a question on walking/cycling links between the centre and Digbeth that is a bit of a pet topic of mine.
So I put in my response (not overly considered, bit of a brain dump) and pressed submit. Turns out I’d answered question 42 when I wanted to answer question 41. The mistake was thinking the ‘add comments’ below the question was the right one - it isn’t, it’s above the question. Was a touch confusing or maybe I’m a touch thick. I can’t work out if the comments are viewable by others but here’s what I wrote in answer to question 41, ‘How can we ensure good walking and cycling connections between Digbeth and the city core?’:
There are some real practical problems in getting from Selfridges to the Custard Factory along Digbeth High Street. Leaving the Bull Ring area from the gap between St Martin’s and Selfridges presents a number of difficulties. The key one is the positioning of the bus stop outside the ‘Digbeth Cold Storage’ building. A crowd gathers here and on the narrow pavement it becomes very difficult to get past(especially with pushchair in tow, worse still in a wheelchair). There are five junctions to cross to get to the Custard Factory and the area has a slight feel of being in decline (fast food shops, a sex shop, empty former car garage, derelict land). Addressing this should be a priority in order to increase footfall in this area - to prevent it feeling like the place where the city centre stops. This could include traffic calming or major realignment of the road (which could include bike lanes).
An alternative connection to Digbeth, and one that is under-used is Fazeley st. this is an impressive, straight road with much industrial heritage on it. Perhaps this could be considered as a new gateway to the area? I see a tree-lined boulevard perhaps? Or perhaps this is the road that traffic could be routed down to relieve traffic on the high street. Whichever way, clearer signage and some consideration to how the area betweenthe city and custard factory ‘feels’ should be considered.
The canals could be better utilised perhaps - I doubt many people realise that they offer a direct(ish) route to the NIA/Brindley place from Digbeth. It’s a fascinating route as well - couple of lovely narrow tunnels and a glimpse of all the new flats around the post office tower. Making Fazeley st. a focus would revitalise Typhoo wharf as the gateway to the canal system.
Once you have responded it produces a PDF for you to file away - quite handy actually. Now that I’ve got the hang of it I’ll respond further (and will copy them on here until you get bored of them). As a process for formal consultation it’s not too bad actually - but love to have everyone’s comments come through in an RSS feed as they put them in though, that’d be great.
